Privacy Policy

Effective Date: 18 Jan 2026

This Privacy Policy explains how Liu Ltd., operating under the brand Mr. Lieou (“we,” “our,” or “us”), collects, uses, discloses, and protects your personal information when you visit, interact with, or make an enquiry through www.mrlieou.com (the “Site”).

By using the Site, submitting an enquiry, or otherwise providing us with personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

1.1 Information You Provide Directly

When you submit an enquiry, contact us, or otherwise interact with the Site, you may provide:

  • Name
  • Email address
  • Phone number
  • Country or location
  • Product-related information (e.g., SKU, item of interest)
  • Any other information you voluntarily include in your message

1.2 Automatically Collected Information

When you visit the Site, certain information may be collected automatically, including:

  • IP address
  • Browser type, device information, and operating system
  • Pages visited and interactions with the Site
  • Date and time of access

This information may be collected through cookies, analytics tools, pixels, and similar technologies.

2. How We Use Your Information

We use personal information for the following purposes:

  • To respond to enquiries and provide information about our products and services
  • To communicate with you regarding availability, pricing, made-to-order or bespoke requests
  • To operate, maintain, and improve the Site and customer experience
  • To comply with legal or regulatory obligations
  • To protect the security and integrity of the Site and prevent fraud or misuse

We do not sell or rent your personal information.

3. Shopify and Third-Party Services

The Site is hosted on Shopify Inc. (“Shopify”). Shopify provides the e-commerce platform that allows us to operate the Site and may process and store information submitted through the Site in accordance with its own privacy practices.

We may also use third-party service providers (such as analytics, email, customer support, or shipping/fulfilment partners) strictly to support Site operations and our communications. These providers are authorized to use personal information only as necessary to perform services on our behalf.

4. Cookies and Analytics

The Site may use cookies and similar technologies to:

  • Enable essential Site functionality
  • Improve performance and user experience
  • Analyze Site traffic and usage

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Enquiry-related information may be retained for reasonable business, operational, and record-keeping purposes.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. International Transfers

Your personal information may be transferred to and processed in jurisdictions outside your country of residence, including locations where Shopify and our service providers operate. We take reasonable steps to ensure such transfers comply with applicable data protection laws.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities

To exercise these rights, please contact us using the details below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on the Site with an updated effective date. Continued use of the Site after such changes constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

Liu Ltd.
Email: info@mrlieou.com
Website: www.mrlieou.com